As an online store operations specialist, you need to master the knowledge of material selection, procurement, and sales of goods, and you also need to be familiar with the operation and management of e-commerce platforms. Specific skills include negotiation skills, communication skills, marketing skills, and customer service awareness. In addition, you also need to master basic computer operation and network knowledge, and have certain data statistics and analysis capabilities. In short, online store operations specialists need comprehensive and in-depth e-commerce knowledge and skills to be able to shine in the fiercely competitive market.