1、人均浏览页面数
每一位顾客都拥有一个独立的IP地址,也可以说今天店铺中来了多少个顾客就有多个IP值。店铺中的商品页面被顾客浏览的总数就是浏览量,也就是PV值。
店内留客工作就是可以影响PV值的,而店外拉客工作开拓影响IP值。如果一位顾客在一个网店中只浏览了一个商品页面,则他决定购买的可能性是很小的,如果一位顾客在店铺中连续浏览了多个商品页面,则他决定购买的可能性就很大。
当一个网店的IP值与PV值的比值在1:1时,这个店铺是不会有什么生意的。当一个网店的IP值与PV值在1:5左右时,这个店铺会有稳定的成交量,但是销售量不会很大。当一个网店的IP值与PV值在1:10左右或更高时,这样的店铺成交量非常高,随便卖什么商品,生意都会很好。
由此可以看出,要想店铺的生意好起来,则需要想办法提高店铺的IP与PV比值,而这一点则需要通过店内的推广工作实现。
2、人均页面停留时间
和人均浏览页面数的道理一样,人均页面停留时间也可以用来判断一个店铺是否能留住顾客。由于每个行业产生的性质不同,导致了每个行业顾客在店铺中停留的时间差异很大,所以这里没有办法提供一个具体的时间值来做判断。建议可以以一段时间内,顾客在店铺内的平均停留时间作基数,并记录下这段时间的销售量。然后以后再拿新数据对比,就知道店铺时前进了还是后退了。顾客人均页面停留时间越长,则店铺留客工作做得越到位
3、店铺后台数据分析
通过“量子恒道—店铺经”可以得到店铺的每日、每周的流量高峰期,可以根据得到的流量高峰期数值去安排店铺中商品的上架时间、合理的上架时间就哭为店铺拉来很多顾客。
通过后台数据还可以知道,店铺中最受关注上哦有哪些,这样可以为以后的进货起到指导作用。
店铺的后台数据有很多中,每种数据都有其分析的价值,分析出的结果都可以为以后店铺的留客与拉客工作起到指导作用。
1. Average number of pages browsed per person
Each customer has an independent IP address, which means that there are multiple IP values for every number of customers who come to the store today. The total number of product pages browsed by customers in the store is the page views, or PV value.
The work of retaining customers in the store can affect the PV value, while the work of attracting customers outside the store affects the IP value. If a customer only browses one product page in an online store, the possibility that he decides to buy is very small. If a customer browses multiple product pages in a store continuously, the possibility that he decides to buy is very high.
When the ratio of the IP value to the PV value of an online store is 1:1, the store will not have any business. When the IP value to the PV value of an online store is around 1:5, the store will have a stable transaction volume, but the sales volume will not be large. When the IP value to the PV value of an online store is around 1:10 or higher, the transaction volume of such a store is very high, and no matter what products are sold, the business will be very good.
From this, we can see that if you want to improve the business of the store, you need to find a way to increase the ratio of the store's IP to PV, and this needs to be achieved through in-store promotion.
2. Average page dwell time
Just like the average number of pages browsed per person, average page dwell time can also be used to determine whether a store can retain customers. Due to the different nature of each industry, the time that customers stay in the store in each industry varies greatly, so there is no way to provide a specific time value for judgment. It is recommended to use the average stay time of customers in the store over a period of time as the base number and record the sales volume during this period. Then compare the new data later to know whether the store has moved forward or backward. The longer the average page stay time of customers, the better the store's customer retention work is
3. Store backend data analysis
Through "Quantum Hengdao-Store Experience", you can get the store's daily and weekly traffic peaks. You can arrange the shelf time of the goods in the store according to the obtained traffic peak value. Reasonable shelf time will bring many customers to the store.
Through the background data, you can also know which products are the most popular in the store, which can serve as a guide for future purchases.
There are many types of background data in the store, and each type of data has its own analysis value. The results of the analysis can serve as a guide for the store's future customer retention and customer attraction work.