General questions:

1. What are you responsible for?

I am the head of the operations department, responsible for the overall operation of the store.

2. What is your job description?

Answer

(1) Make plans, the main work direction in the near future, etc.

(2) Other work tasks, and check the execution status.

(3) Set work goals.

(4) Store analysis and find ways to improve.

(5) Pay attention to changes in competitors.

(6) Deal with daily problems in the store, such as problems encountered in customer service and products.

(7) Pay attention to platform changes and respond to changes in a timely manner.

(8) Strive for platform resources.

As a Tmall operations assistant, the interviewer may ask you questions about your understanding of the e-commerce industry, data analysis skills, teamwork, etc.

When answering, you can combine your actual experience and knowledge to highlight your professional ability and teamwork ability. At the same time, you need to demonstrate your passion for the e-commerce industry, your sensitivity to data, and your problem-solving skills.

It is important to express your views clearly and concisely, and to demonstrate your learning and adaptability.

First of all, you need to have a high EQ, be calm when encountering problems, and then have a clear mind and quick thinking to answer the difficult questions given by the boss in a timely manner.