Will the chat records of Taobao merchants be retained?
淘宝商家的聊天记录都会保留，电脑未重装系统前，本地聊天记录会永久存在，可以在相对应的聊天界面下找到“聊天记录”菜单，里面有“查看本地聊天记录”进去之后就可以看到相应的聊天记录，活跃度18级以上，在线聊天记录可保存一个月。
活跃度不满18级的用户暂时无法保存在线聊天记录3/3在线聊天记录是阿里旺旺特有的一项功能哦！只要在“系统设置——聊天设置——聊天记录——服务器设置”中，勾选上“将我的聊天记录保存到阿里旺旺服务器上”，以后无论在哪里，都能查看到聊天信息了。
Professional answer
The chat records of Taobao merchants will be retained. Before the computer system is reinstalled, the local chat records will exist permanently. You can find the "Chat Records" menu in the corresponding chat interface, which has "View Local Chat Records". After entering, you can see the corresponding chat records. For users with an activity level of more than 18, online chat records can be saved for one month.
Users with an activity level of less than 18 cannot save online chat records temporarily. 3/3 Online chat records are a unique feature of Aliwangwang! As long as you check "Save my chat records on Aliwangwang server" in "System Settings - Chat Settings - Chat Records - Server Settings", you can view chat information no matter where you are in the future.
Yes~ Taobao and JD.com all have large databases
They will be kept, as long as the client does not delete the chat history. Of course, even if you delete it, Taobao can still restore it if you need to collect evidence.
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