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How to chat with sellers in Taobao

| 3Person Answer

在淘宝里面,可以通过点击商品页面右上角的"联系卖家"或"在线客服"按钮来和卖家聊天。淘宝作为一个电商平台,为了方便买家和卖家的交流和沟通,提供了聊天功能。通过聊天,买家可以向卖家咨询商品的信息、价格、库存、配送等具体问题,更好地了解商品情况。除了与卖家聊天,淘宝还提供了其他多种方式进行交流和反馈,如留言、评价、申请售后等,这些都有助于买家和卖家之间建立良好的沟通和信任关系,提高交易的效率和信任度。同时,也让电商交易更加的便捷和高效。

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In Taobao, you can chat with sellers by clicking the "Contact Seller" or "Online Customer Service" button in the upper right corner of the product page. As an e-commerce platform, Taobao provides a chat function to facilitate exchanges and communication between buyers and sellers. Through chatting, buyers can ask sellers specific questions such as product information, price, inventory, delivery, etc. to better understand the product situation. In addition to chatting with sellers, Taobao also provides many other ways to communicate and give feedback, such as leaving messages, comments, applying for after-sales service, etc., which all help to establish good communication and trust between buyers and sellers and improve the efficiency and trust of transactions. At the same time, it also makes e-commerce transactions more convenient and efficient.

电商日记

系互联网项目运营者、设计师、企划人、TMT爱好者,曾参与多个新锐互联网项目开发与运营。

1. It is very simple to chat with sellers on Taobao. Just find the "Contact Seller" or "Online Customer Service" button at the bottom of the product page.

2. These buttons exist to facilitate communication between buyers and sellers, and can solve some product questions or communicate some customized needs, etc.

3. If more detailed communication is required, you can choose to contact through instant messaging tools such as Taobao Wangwang or QQ, which can make communication more convenient and quick. At the same time, you can also send messages to sellers through Taobao's "Message" function, and the seller will reply as soon as possible.

电商日记

系互联网项目运营者、设计师、企划人、TMT爱好者,曾参与多个新锐互联网项目开发与运营。

Method 1: Directly click "Contact Me" next to the seller's user name (yellow means online, gray means offline)

Method 2: Download Ali Wangwang and install it. The user name and password are the same as Taobao. Basically, the operation is similar to QQMethod 3: See if the seller has left other contact information in the product description, such as QQ, mobile phone number, MSN

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