1. Shipping notification

Basic information notification

Dear customer, hello! Your order has been shipped. Thank you for your support and trust in our store.

Shipping time: [Specific shipping time, such as "June 8, 2024 18:00"]

Delivery order number: [Express order number]

Express company: [Express company name]

Query method provided

You can enter the express order number to query the logistics information through the express company's official website or related APP.

If you need any help, please feel free to contact our customer service.

2. Estimated logistics time

General time description

Under normal circumstances, your order will be delivered within X-X days after shipment (remote areas may be delayed).

Special situation description

In case of force majeure such as bad weather, holidays, etc., the logistics time may be extended. Please understand.

3. After-sales guarantee

Receipt reminder

After receiving the goods, please check carefully whether the goods are intact. If you have any questions, please contact us in time.

Return and exchange policy

We provide 7 days of no-reason return and exchange service. If you are not satisfied with the goods after receiving them or have any quality problems, you can apply for return and exchange.

4. Warm reminder

Keep in touch

Please keep your mobile phone open so that the courier can contact you in time.

Pay attention to safe signing

When signing, please make sure that the goods are intact. If there is any damage or missing, please refuse to sign and contact us in time.