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Is the salary of Taobao customer service high?

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淘宝客服的工资水平要根据业务量来定

基本工资:一般淘宝客服的基本工资比较低,在2000-3000之间;

关于提成:如果店铺流量、转化等情况都不错,订单产生的较多,退换货较少的情况下,您的提成就会相对高一点,尤其在大促期间,可能会更高,据了解,淘宝排名前几的店铺企业,客服工资能在5000-10000左右;

客服水平:当然,工资多少也跟客服的服务质量有关,在同一个店铺,一个水平较高的客服相对获得的报酬也会高一些。

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The salary level of Taobao customer service depends on the business volume.

Basic salary: Generally, the basic salary of Taobao customer service is relatively low, between 2000-3000;

Regarding commission: If the store traffic and conversion are good, with more orders and fewer returns and exchanges, your commission will be relatively higher, especially during the promotion period. It may be higher. It is understood that the customer service salary of the top Taobao stores can be around 5000-10000;

Customer service level: Of course, the salary is also related to the service quality of the customer service. In the same store, a customer service with a higher level will receive higher compensation.

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