The following is an operation plan for a snack shop:

1. Product selection: Select snack products with market demand and potential, including traditional snacks, imported snacks, healthy snacks, etc. Ensure that the quality and taste of the products can attract customers.

2. Supply chain management: Establish a stable supply chain and establish cooperative relationships with snack manufacturers and suppliers to ensure that fresh and high-quality products can be obtained in a timely manner. At the same time, it is necessary to maintain the diversity of sources to meet the needs of different customers.

3. Store design: Design an attractive store so that customers are willing to enter and buy products. The store should be clean and tidy, and the products should be displayed in an orderly manner so that customers can easily find the snacks they want.

4. Marketing strategy: Develop an effective marketing strategy, including using social media platforms to promote products, holding promotional activities, and providing membership discounts, etc., to attract customers and increase sales. At the same time, it is necessary to establish cooperative relationships with surrounding schools, office buildings and other places to expand the customer base.

5. Customer service: Provide high-quality customer service, including polite, enthusiastic and professional service attitudes. Answer customer questions and concerns promptly, and handle complaints to maintain customer satisfaction and loyalty.

6. Inventory management: Manage inventory reasonably to avoid excessive backlogs and expired products. Check inventory regularly, replenish insufficient products in a timely manner, and optimize ordering and purchasing processes to reduce inventory costs.

7. Data analysis: Understand product sales and changes in customer demand through regular analysis of sales data and customer feedback, and make adjustments and optimizations based on the analysis results to improve operating efficiency.

8. Training and development: Provide employees with training and development opportunities to improve their product knowledge and sales skills. Establish an incentive mechanism to motivate employees to contribute to the success of the store, and provide a good working environment to enhance employee loyalty and work motivation.

The above is an operation plan for a snack shop. Through correct product selection, supply chain management, store design, marketing strategy, customer service, inventory management, data analysis and employee training, the competitiveness and profitability of snack shops can be improved.