If you do Taobao customer service as your career, then of course it is better to work for a company that has its own store. Because after working for a period of time, you will be more familiar with the products sold in the store. Your ability to work in your business will also be improved to a certain extent.

But if you are a Taobao customer service representative and want to improve your ability to communicate with people, and only plan to work as a customer service representative for a period of time to improve your language communication skills, then you should choose to work for an outsourced customer service company. Because in an outsourced customer service company, you may be responsible for the customer service and after-sales of multiple stores at the same time, so you can come into contact with multiple Taobao stores. So the key is to see your purpose.