个人觉得这个主要看店铺情况及店主的要求了。跟价格有关的因素一般有店铺接待量、店铺数量、业务复杂及难易程度,还有店主对客服数据的要求,毕竟如果想要数据特别好的话,客服需要更专注于店铺,人力成本自然也会相应地高些,所以具体价格不太好说,但可以给您举个例子,比如1个店铺,一天接待量100以内的话,7*15小时,一个月在1500-3000之间。价格很低的客服服务,有时候也不太敢用,因为客服素质、服务能力、质量等可能不太理想,毕竟外包公司的人力成本、运营成本在哪儿摆着。更详细的建议到服务市场或挑客服平台在线咨询下,希望对您有帮助。
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Personally, I think it depends on the store situation and the requirements of the store owner. Factors related to price generally include the store reception volume, the number of stores, the complexity and difficulty of the business, and the store owner's requirements for customer service data. After all, if you want particularly good data, customer service needs to focus more on the store, and the labor cost will naturally be higher accordingly. So it’s hard to say the specific price, but I can give you an example. For example, if a store receives less than 100 people a day, 7*15 hours, the monthly fee is between 1500-3000. Sometimes I dare not use customer service with very low prices, because the customer service quality, service ability, quality, etc. may not be ideal. After all, the labor cost and operating cost of the outsourcing company are there. For more detailed suggestions, go to the service market or choose a customer service platform for online consultation. I hope it will be helpful to you.
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