What questions will be asked during an interview for an e-commerce Taobao customer service position
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1Person Answer
1 有没有做过淘宝相关工作
2 淘宝购物流程、发货时长、物流公司是否熟悉
3 打字速度、回复速度、包括如何提高成单率
4 客服工作原因需要一直在线，能否接受这样的工作的强度 来自职Q用户：朱美玲应该就是会问有没有做过淘宝客服或者客服相关的工作，是否熟悉淘宝购物流程，能不能接受倒班制等 来自职Q用户：王女士
Professional answer
1 Have you ever worked in Taobao related jobs?
2 Are you familiar with Taobao shopping process, delivery time, and logistics companies?
3 Typing speed, reply speed, including how to increase the order conversion rate
4 Customer service work requires you to be online all the time, can you accept the intensity of such work? From ZhiQ user: Zhu Meiling. The questions will probably be asked if you have worked in Taobao customer service or customer service related jobs, whether you are familiar with Taobao shopping process, whether you can accept shift work, etc. From ZhiQ user: Ms. Wang
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