分工明确,依照你们店铺的情况,1店长-1店长助理-1推广-4客服-2仓库,1设计。
1财务。
11个人的团队,起码可以承受500单发货量。每个人都会有事情做,不知道你们店铺是不是已经超过这个量了,如果没有,果断裁员。下面几点随便瞎忽悠,自己看着参考。
1、制定目标,从年分解到每月每日。这里面就有很多事让你忙的了。
2、每周每月必须开总结会议,一定是要解决上次的问题,提出新的问题,不能只是想当然,说说就过了。当然,提出的问题一定是要在可实现的范围内,不能是那种,总结这周UV100,日销售额只有200.,下周想提到1W的UV,20000的日销售额。
3、要有详细的推广计划,钱要花到刀刃上。
4、库存管理,库存周转率。
5、奖励机制,员工最开心了。
------------------------------上面这几点点就有很多事情了,具体操作得你自己琢磨。别人说的不一定适用你们家。每家都有自己的一套操作方法。
不要是店长只会看数据,客服只会接单,推广只会花钱,仓库只会发货,设计只会做图。平时没单子,没流量的时候,那肯定就都没事干了。
Clear division of labor, according to the situation of your store, 1 store manager-1 assistant store manager-1 promotion-4 customer service-2 warehouses, 1 design.
1 finance.
A team of 11 people can at least bear 500 shipments. Everyone will have something to do. I don’t know if your store has exceeded this volume. If not, lay off employees decisively. The following points are just random, and you can refer to them yourself.
1. Set goals, from annual to monthly and daily. There are many things to keep you busy.
2. Summary meetings must be held every week and every month. They must solve the problems of the last time and raise new problems. You can’t just take it for granted and talk about it. Of course, the problems raised must be within the achievable range. They can’t be the kind that summarizes this week’s UV100 and daily sales are only 200. Next week, I want to mention 10,000 UVs and 20,000 daily sales.
3. Have a detailed promotion plan and spend money wisely.
4. Inventory management and inventory turnover rate.
5. Reward mechanism, employees are the happiest.
------------------------------There are many things to do in the above points, and you have to figure out the specific operations yourself. What others say may not be applicable to your family. Each family has its own set of operating methods.
Don’t let the store manager only look at the data, the customer service only take orders, the promotion only spend money, the warehouse only ship goods, and the design only make pictures. When there are no orders and no traffic, then there will be nothing to do.