It is illegal because Hello Hitch is mainly engaged in carpooling services provided by individuals, and individuals provide carpooling services without the permission of relevant government departments, which violates the relevant provisions of China's Road Transport Law. In addition, Hello Hitch also has the problem of not conducting qualification review of drivers and vehicle inspection, which may pose a safety hazard. Content extension: In China, some emerging carpooling platforms have emerged in the online car-hailing market. These platforms have some inexplicable gray areas and also some safety hazards. Government departments should improve relevant laws and regulations as soon as possible, standardize carpooling platforms, and protect the legitimate rights and interests of carpooling passengers.