Taobao platform stipulates that if a store has not been opened for a long time and has no transaction records, the platform will rectify or close the store. Generally speaking, if a store has not been opened for 5 consecutive years, it may have been closed by the Taobao platform. However, the specific situation still needs to be determined according to the regulations and handling methods of the Taobao platform. It is recommended that you check the status of the store on the Taobao platform or contact Taobao customer service to obtain accurate information.