Wangwang, the Operation Manager, is the **Taobao Operation Manager** on the Taobao platform. They are responsible for managing and operating all matters of a Taobao store, including but not limited to sales, marketing, customer relationship management, inventory management, team coordination, internal process optimization, etc.

Wangwang is an instant messaging tool provided by the Taobao platform for communication between buyers and sellers. Therefore, the Taobao Operation Manager needs to be proficient in the use of Wangwang and respond to buyers' inquiries and questions in a timely manner.

In addition, as Taobao Operation Managers, they also need to make overall plans for the store, formulate and implement sales strategies, and increase the store's traffic and conversion rate; at the same time, they also need to manage the team, including recruiting, training, motivating and evaluating employees to ensure the efficient operation of the team.

In general, the responsibilities of Taobao Operation Manager Wangwang are complex and important, and they need to have rich professional knowledge and skills to cope with various challenges and opportunities.