电商运营助理工作内容:
1.协助部门电商平台所需商品的上架处理,优化商品信息;
2.协助部门完成日常工作业务中的所有流程性事物处理;
3.协助客服部处理线上店铺处理订单、售后;
4.代表运营部门与产品、仓库、客服部门进行沟通,保证信息准确、流畅;
5.协助运营部各平台店铺需要协助的紧急事务;
6.协助部门同事达成对内对外的沟通事宜及行政事物;
7.运营部其他相关工作。
Work content of e-commerce operation assistant:
1. Assist the department to put the goods needed by the e-commerce platform on the shelves and optimize the product information;
2. Assist the department to complete all procedural matters in daily work and business;
3. Assist the customer service department to handle online store orders and after-sales;
4. Communicate with the product, warehouse, and customer service departments on behalf of the operation department to ensure accurate and smooth information;
5. Assist the operation department with urgent matters that require assistance from stores on various platforms;
6. Assist department colleagues to reach internal and external communication matters and administrative matters;
7. Other related work of the operation department.