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Main work of e-commerce operation assistant

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电商运营助理工作内容:

1.协助部门电商平台所需商品的上架处理,优化商品信息;

2.协助部门完成日常工作业务中的所有流程性事物处理;

3.协助客服部处理线上店铺处理订单、售后;

4.代表运营部门与产品、仓库、客服部门进行沟通,保证信息准确、流畅;

5.协助运营部各平台店铺需要协助的紧急事务;

6.协助部门同事达成对内对外的沟通事宜及行政事物;

7.运营部其他相关工作。

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Work content of e-commerce operation assistant:

1. Assist the department to put the goods needed by the e-commerce platform on the shelves and optimize the product information;

2. Assist the department to complete all procedural matters in daily work and business;

3. Assist the customer service department to handle online store orders and after-sales;

4. Communicate with the product, warehouse, and customer service departments on behalf of the operation department to ensure accurate and smooth information;

5. Assist the operation department with urgent matters that require assistance from stores on various platforms;

6. Assist department colleagues to reach internal and external communication matters and administrative matters;

7. Other related work of the operation department.

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