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What does a Taobao operations assistant do

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1.全面负责网店的日常运营,做出运营预算,对网店业绩负直接责任,要懂得网店产品规划;

2.组织、培训及管理客服团队进行在线销售,完成销售任务;

3.协调内部资源完成采购、物流、售后等各个环节;对日常工作出现的问题及时解决,保证团队工作的正常进行,监督并持续提高业绩水平;

4.策划并组织实施网店整体营销推广,提升网店自身营销能力;定期针对推广效果进行跟踪、评估,并提交推广效果的统计分析报表,及时提出营销改进措施,给出切实可行的改进方案;

5.能够及时分析网店的各项销售数据

6.首先对淘宝各项操作流程要非常熟悉;

7.自身要具备较强的销售能力、执行能力和总体规划能力;

8.具备良好的网络销售技巧,要有一定的电子商务基础,熟悉B2C运作模式和流程;

9.熟悉网络购物流程,熟练使用网络交流工具和各种办公软件;

10.掌握量子恒道、数据魔方等网店统计工具;熟悉淘宝直通车和淘宝客等淘宝宣传推广工具;良好的沟通及文字处理能力,打字速度要快等。

Professional answer

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电商人士

电商知识 电商动态 电商门路

1. Be fully responsible for the daily operations of the online store, make operating budgets, be directly responsible for the performance of the online store, and understand the product planning of the online store;

2. Organize, train and manage the customer service team to conduct online sales and complete sales tasks;

3. Coordinate internal resources to complete various links such as procurement, logistics, and after-sales; promptly solve problems that arise in daily work, ensure the normal progress of the team's work, supervise and continuously improve performance levels;

4. Plan and organize the implementation of the overall marketing promotion of the online store to enhance the online store's own marketing capabilities; regularly track and evaluate the promotion results, submit statistical analysis reports on the promotion results, and promptly propose marketing improvements measures, and give feasible improvement plans;

5. Be able to analyze the sales data of the online store in a timely manner

6. First of all, you must be very familiar with the various operating procedures of Taobao;

7. You must have strong sales ability, execution ability and overall planning ability;

8. Have good online sales skills, have a certain e-commerce foundation, and be familiar with B2C operation mode and process;

9. Be familiar with the online shopping process, and be proficient in using online communication tools and various office software;

10. Master online store statistics tools such as Quantum Hengdao and Data Cube; be familiar with Taobao promotion tools such as Taobao Express and Taobao Affiliate; have good communication and word processing skills, and type fast, etc.

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