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Can Alibaba's evaluation be modified or explained after it is made?

| 2Person Answer

阿里巴巴的评价系统是可以修改或解释的,但具体操作流程可能会因为不同的情况而有所不同。

如果您是买家,在购买后给卖家做出评价后,如果想要修改或删除评价,可以通过以下步骤进行:

1. 进入“我的淘宝”页面,找到对应的订单并点击“评价晒单”。

2. 在已评价的订单中找到您需要修改或删除的评价,并点击相应操作按钮。

3. 如果要修改评价,可以在弹出的编辑框中进行修改并保存;如果要删除评价,直接点击“删除”即可。

如果您是卖家,在收到买家的评价后发现存在不当评论或误解时,也可以通过以下步骤进行解释:

1. 在“我的淘宝”页面找到对应订单,并进入“评价管理”页面。

2. 找到需要解释的评价,并点击“追加详情”。

3. 在追加详情处填写具体内容并提交,并等待阿里巴巴客服审核通过并展示于原评论下方。

需要注意的是,在阿里巴巴平台上做出任何形式的操作都需要遵循平台相关规定,并且要注意言辞和态度。

Professional answer

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电商不平凡

电商不平凡,每日分析电商行业的最新活动案例

Alibaba's evaluation system can be modified or explained, but the specific operation process may vary depending on different situations.

If you are a buyer, after making an evaluation for the seller after the purchase, if you want to modify or delete the evaluation, you can follow the steps below:

1. Go to the "My Taobao" page, find the corresponding order and click "Evaluation and Order".

2. Find the evaluation you need to modify or delete in the evaluated order and click the corresponding operation button.

3. If you want to modify the evaluation, you can modify and save it in the pop-up edit box; if you want to delete the evaluation, just click "Delete".

If you are a seller, after receiving the buyer's evaluation and find that there are inappropriate comments or misunderstandings, you can also explain it through the following steps:

1. Find the corresponding order on the "My Taobao" page and go to the "Evaluation Management" page.

2. Find the evaluation that needs to be explained and click "Add Details".

3. Fill in the details in the additional details section and submit, and wait for Alibaba customer service to review and display it below the original comment.

It should be noted that any operation on the Alibaba platform must comply with the platform's relevant regulations, and be careful about your words and attitude.

电商阿祖

互联网缩短了人与人的距离,放大了人与人之间的情感。

Yes, you can use your own skills and contact customer service or agents. In short, my evaluation has been changed. If you see that there are real content and the number of evaluations is not enough, it means that it has been manually deleted to protect the reputation.

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