After confirming receipt, if you need to apply for a refund, you first need to contact the seller to discuss the refund. On the Alibaba platform, you can find the "Apply for After-Sales" button on the order details page, click to enter the after-sales service page, select the "Refund" option in the corresponding order, and fill in the refund reason and refund amount.

Then wait for the seller to handle it. After reaching an agreement through negotiation, you can complete the refund application. If the seller refuses to refund or handles it in time, you can complain to the Alibaba platform and the platform will intervene.

When users need to apply for a refund for goods purchased on Alibaba, they can first open the order page, click the "Apply for Refund" button, fill in the refund reason and refund amount and other information according to the prompts, submit the application and wait for the seller to review, and negotiate with the seller to solve the problem.

If the seller refuses to refund or the negotiation fails, the user can apply for the platform to intervene and handle it according to the platform rules and finally get a refund. It is recommended that users carefully read the platform's refund policy, the seller's refund rules, product reviews and other related information before applying for a refund to avoid unnecessary disputes.

After Alibaba has confirmed receipt of the goods, you can apply for after-sales service. The specific steps are as follows:

Open Alibaba and click My.

Click on the goods to be received, click More under the order that needs to be returned, and choose to apply for return or refund.

Select the goods that need to be refunded and click Next.

Fill in the return amount, refund instructions and other information according to the actual situation, and click Submit Return and Refund Application.

If the seller agrees to refund, the buyer needs to return the goods to the seller within 7 days and fill in the express and return shipping number. After the seller receives the goods, the money will be returned to the account and the refund will be displayed successfully.

1. Open the Taobao software and click "My Taobao".

2. After completing the first step, click "View All Orders".

3. After completing the second step, the goods that need to be refunded.

4. After completing the third step, click "Apply for After-sales Service".

5. After completing the fourth step, select the refund method and complete the refund application.