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What should I do if 1688 does not refund?

| 2Person Answer

卖家不同意退货,那么你就直接的退款。

遇到强硬的人就要给他强硬的手段。

1)进入"阿里助手"-"交易管理"-"我要采购"-"已买到的货品",找到需要申请退款的交易,点后面的"退款"链接。

2)进入支付宝的退款页面,填写退款信息,申请退款。

3)在页面上可以看到交易超时时间提醒。一般买家承担运费的,如交易创建时买家选择快递,在卖家发货后,系统默认10天收货自动付款。这个时间提醒一定要注意。

4)点击退款后选择(收到货,但要求退款)注意:你没有收到货请不要选择此项,不管对方什么理由也不要选择这个,以免被骗!

Professional answer

P

互联网电商科技君

喜欢说实话的西装,耿直不是我的错

If the seller does not agree to return the goods, then you should refund the money directly.

If you meet a tough person, you must use tough means to deal with him.

1) Enter "Ali Assistant"-"Transaction Management"-"I want to purchase"-"Purchased goods", find the transaction that needs to apply for a refund, and click the "Refund" link behind it.

2) Enter the refund page of Alipay, fill in the refund information, and apply for a refund.

3) You can see the transaction timeout reminder on the page. Generally, the buyer bears the shipping cost. If the buyer chooses express delivery when the transaction is created, after the seller ships the goods, the system defaults to automatic payment within 10 days of receipt. Be sure to pay attention to this time reminder.

4) After clicking on the refund, select (received the goods, but requested a refund) Note: If you have not received the goods, please do not select this option, no matter what the other party’s reason is, do not select this, so as not to be deceived!

电商日记

系互联网项目运营者、设计师、企划人、TMT爱好者,曾参与多个新锐互联网项目开发与运营。

You can click on the refund application. If the seller does not refund you, you can file a complaint. After the customer service intervenes, if it is determined to be the seller's fault, they will refund you

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