What are the salaries for customer service in express delivery companies?
大多数快递公司客服平均工资2800元左右，基本工资2300元，奖金500元，补助300元，销售提成和其它收取大概600元左右。待遇也因地区有差异。
物流公司客服主要的工作内容:
1、客户关系的维护。
2、客户投诉的处理。
3、货物查询。
4、公司服务质量的监督。
5、客户与公司矛盾的协调处理。
6、回答客户各种业务咨询。
7、客户满意度的调查。
Professional answer
The average salary for customer service in most express delivery companies is about 2,800 yuan, including a basic salary of 2,300 yuan, a bonus of 500 yuan, a subsidy of 300 yuan, and sales commissions and other charges of about 600 yuan. The salary also varies from region to region.
The main work content of customer service in logistics companies:
1. Maintaining customer relationships.
2. Handling customer complaints.
3. Cargo inquiries.
4. Supervising the company's service quality.
5. Coordinating and handling conflicts between customers and the company.
6. Answering various business inquiries from customers.
7. Customer satisfaction survey.
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