Alibaba freight insurance means that when buyers use credit cards to purchase goods on Alibaba International Station, they can choose to purchase this insurance when placing an order. Once the goods are returned or lost, Alibaba will bear the corresponding logistics losses for the buyers. Normally, Alibaba freight insurance only applies to goods purchased through Alibaba International Station, and it will only be compensated under certain conditions. If you use Alibaba freight insurance to send the package yourself, you need to meet some conditions for compensation, such as:

1. The package must be intact and the packaging must be checked before sending it to prevent damage during transportation.

2. The package must be sent by a traceable mail method, and the relevant mailing receipts and receipts must be retained.

3. If the package is lost or damaged, you need to promptly report to Alibaba and provide relevant supporting materials, including mailing receipts, receipts, photos of items, etc.

It should be noted that different freight insurance companies and conditions are different, and the compensation standards and processes of insurance types may change. Specific merchants can consult through Alibaba's after-sales service center.