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How to cancel an Alibaba payment account?

| 2Person Answer

点击进入阿里巴巴线上注销平台,根据提示自助完成注销帐号,操作更方便快捷。

温馨提示:中文站帐号注销网站同步时间为24小时,且帐号注销后无法再恢复,该帐号所有功能也不能再使用。

如确定要注销,需进行两项核实:

1、核查需要注销的帐号中账户中心是否有款项(具体路径:登陆我的阿里-订购服务-查看账户信息-我的账户),如有款项,建议先操作退款后再进行注销;

2、核实需要申请注销的帐号是否有进行中的在线交易,(具体路径:登陆我的阿里-我的应用-买家/卖家交易管理-已买到的货品/已卖出的货品),如有进行中交易,请完成交易后再注销。

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Click to enter Alibaba's online cancellation platform and complete the account cancellation by yourself according to the prompts. The operation is more convenient and quick.

Warm reminder: The synchronization time for the Chinese site account cancellation website is 24 hours, and the account cannot be restored after cancellation, and all functions of the account can no longer be used.

If you are sure to cancel, you need to verify two things:

1. Check whether there is any money in the account center of the account to be cancelled (specific path: log in to my Alibaba-ordering service-view account information-my account). If there is any money, it is recommended to refund it first and then cancel it;

2. Verify whether the account that needs to be cancelled has any ongoing online transactions (specific path: log in to my Alibaba-my application-buyer/seller transaction management-purchased goods/sold goods). If there is an ongoing transaction, please complete the transaction before canceling.

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1.

Open Alibaba on your phone, enter the Settings page, and click Account & Security.

2.

Enter the Account & Security page and click Cancel Account.

3.

Finally, enter the page, select the reason for canceling the account, and then click Next.

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