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How to appeal to Xianyu if the transaction security is endangered?

| 1Person Answer

1、联系买家退回这个交易纠纷的金额,如果联系不到,可以联系闲鱼客服冻结你这个交易纠纷所产生的金额,这样就会解除限制了。

2、就是和买家协商,这个一般都是无果的。

3、如果自己是占理的一方的话,可以联系闲鱼客服提供证据发起申诉。

闲鱼是阿里巴巴旗下闲置交易平台App客户端(iOS版和安卓版)。会员只要使用淘宝或支付宝账户登录,无需经过复杂的开店流程,即可达成包括一键转卖个人淘宝账号中“已买到宝贝”、自主手机拍照上传二手闲置物品、以及在线交易等诸多功能。

Professional answer

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聊电商

聊电商,互联网老兵,和你聊点互联网、电商、科技的那点事

1. Contact the buyer to return the amount of the transaction dispute. If you cannot contact him, you can contact Xianyu customer service to freeze the amount generated by your transaction dispute, so that the restriction will be lifted.

2. Negotiate with the buyer, which is generally fruitless.

3. If you are the party in the right, you can contact Xianyu customer service to provide evidence to initiate an appeal.

Xianyu is the App client of Alibaba's idle trading platform (iOS and Android versions). Members only need to log in with Taobao or Alipay accounts, without going through the complicated store opening process, to achieve many functions including one-click resale of "purchased items" in personal Taobao accounts, self-photographing and uploading second-hand idle items with mobile phones, and online transactions.

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