You can retrieve it because Alibaba provides a password retrieval function. You can verify and reset your password through the bound mobile phone, email, etc. In addition, if the user cannot log in to the account again by retrieving the password, Alibaba also provides online customer service consultation and telephone customer service consultation services to help users retrieve their account passwords. It should be noted that account security is very important. It is recommended that users choose complex passwords when setting up their accounts and change their passwords regularly to ensure the security of their accounts.