It depends on the specific situation of my Alibaba account. If you forget your Alipay account password, you can retrieve it through SMS verification or email verification; if you forget your Taobao account password, you can retrieve it through your mobile phone number, Taobao customer service hotline, or Aliwangwang. Whether it is an Alipay account or a Taobao account, you need to provide personal information, such as your ID number or bound mobile phone number, to successfully retrieve your password. It is worth reminding that if you forget your account password, it is very important to retrieve it in time to prevent others from using your account to commit fraud and other malicious acts.