Don’t confirm receipt, it’s easy to lose both money and goods.

Alibaba’s return and exchange process is the same as Taobao’s market

The formal return and refund process is as follows:

If there is a dispute over the shipping fee, whoever Taobao determines to be responsible will be responsible for the postage. In other words, if it is a quality issue, the merchant will pay, otherwise it will be borne by the buyer.

Be sure to apply for a refund and return before the system reminds you to pay overtime, so as not to lose both money and goods, and be sure to follow the return process. Do not listen to anyone’s excuses and violate the process, otherwise you will suffer.