就是你在淘宝买东西时候,如果要询问店家,你就点击旺旺来聊天,旺旺里的聊天记录可以作为你以后申诉之类的证据。就是说,淘宝只承认旺旺的记录,不承认其他的聊天工具的记录
When you buy something on Taobao, if you want to ask the store, you can click Wangwang to chat. The chat records in Wangwang can be used as evidence for your future appeals. In other words, Taobao only recognizes the records of Wangwang, not the records of other chat tools