阿里巴巴的发货规则主要包括以下几个方面:发货时效:商家需要在买家付款后承诺的时效内完成发货,不同类目可自主设置1-30天的发货时间。物流单号:商家需要在平台内上传真实有效的物流单号,确保买家可在线查询货物运踪信息。揽收时效:商家在发货后(上传物流单号)的24小时内,该物流单号需在相应物流公司官网有第一条有效物流揽件信息。商品信息:商家应按照订单明细和网页商品描述打包发送订单商品,不得出现商品信息不符、少商品、少配件、少赠品等情况。空包裹:商家不得在发货过程中向买家发送空包裹或与商品描述明显不符的其他物品,或者实施其他情节严重的欺诈行为。此外,不同发货模式下的发货及揽收时效要求也有所不同,包括现货发货模式、加工定制发货模式以及拼团发货模式等。商家需要根据自身情况选择合适的发货模式,并遵守相应的发货规则。以上信息仅供参考,如有需要,建议查阅阿里巴巴官方网站或咨询相关工作人员。
Alibaba's delivery rules mainly include the following aspects: Delivery time: Merchants need to complete delivery within the time promised by the buyer after payment. Different categories can set the delivery time of 1-30 days. Logistics order number: Merchants need to upload a real and valid logistics order number on the platform to ensure that buyers can query the tracking information of the goods online. Collection time: Within 24 hours after the merchant ships (uploads the logistics order number), the logistics order number must have the first valid logistics collection information on the official website of the corresponding logistics company. Product information: Merchants should pack and send the ordered goods according to the order details and the product description on the web page. There should be no inconsistent product information, lack of goods, accessories, or gifts. Empty packages: Merchants shall not send empty packages or other items that are obviously inconsistent with the product description to buyers during the delivery process, or commit other serious fraudulent acts. In addition, the delivery and collection time requirements under different delivery modes are also different, including spot delivery mode, processing and customization delivery mode, and group delivery mode. Merchants need to choose the appropriate delivery mode according to their own situation and abide by the corresponding delivery rules. The above information is for reference only. If necessary, it is recommended to check Alibaba's official website or consult relevant staff.
24-hour delivery definition 24-hour delivery service is a service provided by sellers to buyers. All sellers who provide 24-hour delivery promise that after the buyer completes payment through Alipay or successfully places an order through cash on delivery, the seller will send the physical goods purchased by the buyer within 24 hours (except for force majeure).