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How to apply for compensation if Alibaba merchants do not deliver the goods?

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看卖家是什么原因不发货。比如,卖家承诺时间内没有发货,你可以发起投诉,卖家只能赔付。

如果你实在想要这件衣物,你可以在卖家赔付完成后申请退款,然后在拍下付款,如果卖家还不发货,再投诉。淘宝天猫有规定,到了3次或者3的倍数次投诉,卖家是要被扣分的。这个惩罚一般卖家也不愿意承担。当然,这种买家做法也不提倡。如果是卖家提前在详情中已经说了发货时长,那就等着就行。

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It depends on the reason why the seller does not deliver the goods. For example, if the seller does not deliver the goods within the promised time, you can file a complaint and the seller can only pay compensation.

If you really want this clothing, you can apply for a refund after the seller has paid the compensation, and then place an order to pay. If the seller still does not deliver the goods, complain again. Taobao Tmall has regulations that if there are 3 complaints or multiples of 3, the seller will be deducted points. Sellers are generally unwilling to bear this punishment. Of course, this kind of buyer behavior is not recommended. If the seller has already stated the delivery time in the details in advance, then just wait.

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