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How to effectively file a complaint against a merchant on 1688?

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1688投诉商家,可以找平台小二。

1688官方客服是专门管理平台咨询业务和处理投诉纠纷的在线沟通通道,你所反映的问题和投诉经由官方客服转给平台小二,小二会根据数据调查核实问题并做出相应处理。

要投诉商家,最重要的一点要有理有据,截图并递交你遇到的问题,这样才能投诉成功。

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To file a complaint against a merchant on 1688, you can contact the platform's customer service representative.

The 1688 official customer service is an online communication channel that specializes in managing the platform's consulting business and handling complaints and disputes. The problems and complaints you report will be forwarded to the platform's customer service representative through the official customer service representative. The customer service representative will verify the problem based on the data and make corresponding arrangements.

To file a complaint against a merchant, the most important thing is to have a reason and evidence, take a screenshot and submit the problem you encountered, so that the complaint can be successful.

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