Where can I complain about goods purchased on 1688?
我的答案是在1688上投诉，跟在淘宝投诉的流程差不多。
你已经投诉了，可以等他们回复，如果一直没有解决，可以申请再次投诉，到时候会有阿里小二介入处理。
你们有旺旺的聊天记录，快递单号，以及物流信息都没问题的话，绝对可以申诉成功的。
Professional answer
My answer is to complain on 1688, which is similar to the process of complaining on Taobao.
You have already complained, and you can wait for their response. If it has not been resolved, you can apply for another complaint, and then Ali Xiaoer will intervene to handle it.
If you have Wangwang chat records, express delivery number, and logistics information, you can definitely make a successful complaint.
You can file a complaint on the 1688 official website
Before filing a complaint against a seller on 1688, we need to apply for a refund first. If the seller refuses, it is recommended not to modify the refund agreement and wait for the complaint countdown to end before filing a complaint: If the seller does not process the refund after applying for a refund, we can file a complaint in a timely manner after the refund agreement expires.
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