如果买的是自动充值商品 ,完成支付宝付款后,系统会马上自动确认收货。
如果买的是自动发货商品 ,自“卖家已发货”状态起的二四小时后,系统会自动确认收货。如果买的是虚拟物品 ,自“卖家已发货”状态起的三天后,系统会自动确认收货。实物的:如果购买时选择的物流方式为快递、EMS、不需要物流,自“卖家已发货”状态起的一0天后,系统会自动确认收货。如果购买时选择的物流方式为平邮,自“卖家已发货”状态起的三0天后,系统会自动确认收货。确认收货的结果:支付宝将把交易款项打款给卖家,交易状态变更为“交易成功”。如果您没有收到货物,可以让卖家帮助延长交易超时。如果卖家不帮助延长交易超时或收到的货物有问题,请及时申请退款,申请退款中交易超时会暂停。您可以进入“我的淘宝”—“我是买家”—“已买到的宝贝”页面找到具体的订单,点击“订单详情”查看该笔交易超时时间。注意:如果交易状态为“买家已付款”,此时没有交易超时If you buy an automatic recharge product, the system will automatically confirm receipt immediately after completing the Alipay payment.
If you buy an automatic delivery product, the system will automatically confirm receipt 24 hours after the "seller has shipped" status. If you buy a virtual item, the system will automatically confirm receipt three days after the "seller has shipped" status. Physical items: If the logistics method selected at the time of purchase is express delivery, EMS, and no logistics is required, the system will automatically confirm receipt 10 days after the "seller has shipped" status. If the logistics method selected at the time of purchase is ordinary mail, the system will automatically confirm receipt 30 days after the "seller has shipped" status. The result of confirming receipt: Alipay will transfer the transaction amount to the seller, and the transaction status will be changed to "transaction successful". If you do not receive the goods, you can ask the seller to help extend the transaction timeout. If the seller does not help extend the transaction timeout or there is a problem with the received goods, please apply for a refund in time. The transaction timeout will be suspended during the refund application. You can find the specific order by going to "My Taobao" - "I am a buyer" - "Purchased products" page, and click "Order details" to view the transaction timeout. Note: If the transaction status is "Buyer has paid", there is no transaction timeout.