如果你是在阿里中国站买的,那么,你可以去阿里投诉他,如果他拒绝赔偿的话,你可以要求阿里赔偿,这一点。阿里是能做到的。
如果你是在淘宝买的,而且不是用支付宝交易的话,那么你很难去让商家退货或是换货,因为淘宝这一块的保障体系并不是很完整,阿里方面也说过在将要整顿淘宝市场.当然如果你是用支付宝交易的话,你可以申请退款,并把货发回商家。也可以欺骗为由,要求停止支付。
If you bought it on Alibaba China, you can complain to Alibaba. If Alibaba refuses to compensate, you can ask Alibaba to compensate you. Alibaba can do this.
If you bought it on Taobao and did not use Alipay, it would be difficult for you to ask the merchant to return or exchange the goods, because Taobao's security system is not very complete. Alibaba has also said that it will rectify the Taobao market. Of course, if you use Alipay, you can apply for a refund and send the goods back to the merchant. You can also ask to stop payment on the grounds of fraud.