The Cainiao Tmall Supermarket Dedicated Warehouse in Guangzhou is an automated warehousing and operation center built by Tmall Supermarket, Cainiao Network and Guangdong Xinyi Technology. It has a total area of ​​100,000 square meters and mainly serves users in South China. The warehouse started trial operation on July 1 this year and officially opened on August 15.

The warehouse has changed the domestic warehousing mode of manual sorting, from "people looking for goods" to "goods looking for people". After consumers place an order in Tmall Supermarket, the warehouse will immediately obtain the order information and form a barcode. The barcode is affixed to the express box, and the box begins to enter the automated track.

After arriving at the designated shelf by itself, the picker fixed there will load the goods. The box will run to the next designated location and arrive at the exit by itself after being filled with the ordered goods.

The automated system is accurate and efficient, and can accurately pick out goods from more than 40,000 supermarkets of all categories, which can help improve order processing efficiency by more than 30%. This warehouse has the capacity to process millions of commodities per day, and its throughput capacity ranks first in the country.

In the next two months, Tmall Supermarket and Cainiao Network will open a new batch of warehouses, upgrading Tmall Supermarket's dedicated warehouses from the current 12 local warehouses to 19 large warehouses, and upgrading the localized operation in 11 cities to localized operation in 31 cities.

In July this year, Tmall Supermarket announced the launch of the "Double 2 Billion Plan", with 2 billion yuan in subsidies for consumers and 2 billion yuan to improve services and supply chains. Among them, logistics services are an important part of the "Double 2 Billion Plan". Relying on the distribution system of Cainiao Alliance, Tmall Supermarket has achieved same-day and next-day delivery in more than 700 districts and counties across the country.

Relying on powerful warehouse + on-site distribution logistics, Tmall Supermarket can enable consumers who place orders before 11 a.m. to receive goods on the same day. The latest data shows that the same-day and next-day delivery rates of Tmall Supermarket have reached 99%. In September, Tmall Supermarket will also officially start the "night delivery" service.

Tmall Supermarket will always invest several times more than its competitors to lead industry innovation

Recently, Tmall Supermarket and its competitors have made a "three-year agreement" in the field of the country's top supermarkets, which has attracted strong attention from the market. Jiang Pan said that Tmall Supermarket has formulated a detailed three-year development strategy. On the basis of achieving "global goods local operation", it will further expand all categories and explore new omni-channel models with more supermarkets.

"The double 2 billion plan is just the beginning. We are very happy to see that our peers are also continuing to invest in the supermarket field. Whether it is consumers or Tmall Supermarket, we welcome capital investment. Alibaba has super profitability and has enough time and funds to invest in supermarket consumer subsidies and supply chain upgrades. If the funds run out ahead of time, we will "refill the cup" with no upper limit." Jiang Pan revealed that Tmall Supermarket will always invest several times more than its competitors to lead supply chain innovation, service innovation and consumer subsidies.