Offline orders cannot be reported on Alibaba. Reporting requires evidence. You can provide your chat records or other documents to prove that you have bought on credit privately. It is possible that the Alibaba platform will blacklist this customer, but it does not seem to have much impact on the customer.

If the customer just used an ordinary email address to register for a free membership, the impact will be greater if the company registers for a paid membership. Next time if you want to buy on credit, it is best to do it all online on Alibaba, so that there is a guarantee.