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What should I do if I buy counterfeit goods on Alibaba?

| 2Person Answer

网上却骗子多,不过注意一下几点就可以了 1看对方是不是诚信通会员,我们曾经搜索我们的产品的关键词的时候发现部分非诚信通会员发布的超低价产品很恐怖,我们正版授权的NONOPANDA产品的帽子一般20多元,但是那些人发布3元起订量1000,我的天呀,3元不要面料了,就连包装和吊牌加起来的价格都快3元了,这个怎么可能呢,当然是不可能的,于是我们不犹豫的就举报掉了,结果是把他们封号处理 2看对方是不是可以支付宝交易,不能支付宝交易的我劝你最好不要考虑这家 3看对方有没加入消保,这个和淘宝一样的,如果他加了消保如果你在他那里买东西被骗就可以得到2000元甚至更多的赔偿 4如果你要的数量多的话最好先交对方发样品给你,然后再订货 如果你不小心进了假货可以这样解决 1确认你是否用支付宝担保交易的(如果直接汇款的话你的钱打水漂了,除非卖家愿意沟通调货退货) 2如果是支付宝担保交易的话你可以直接和卖家沟通啦,和他协商时退点钱还是退货还是换货,来回的运费谁承担 3如果对方拒绝沟通。

你可以再支付宝里面选申请退款,金额自定吧,然后逼卖家给你答复,一般到这步了一定会和你协商的。遇到癞皮狗的话就上次你的证据,然后投诉吗。

4等待阿里巴巴的人员除了了

Professional answer

P

互联网电商科技君

喜欢说实话的西装,耿直不是我的错

There are many scammers on the Internet, but you can pay attention to a few points 1 See if the other party is a member of the Chengxintong. When we searched for the keywords of our products, we found that some non-Chengxintong members posted super low-priced products that were terrible. Our genuine authorized NONOPANDA hats are generally more than 20 yuan, but those people posted a minimum order of 1,000 yuan for 3 yuan. My God, 3 yuan does not include the fabric, and even the price of the packaging and tags added up is almost 3 yuan. How is this possible? Of course it is impossible, so we reported it without hesitation, and the result was that their account was blocked. 2 See if the other party can trade with Alipay. If you can't trade with Alipay, I advise you not to consider this one. 3 See if the other party has joined the consumer protection. This is the same as Taobao. If he has joined the consumer protection, if you buy things from him and are cheated, you can get 2,000 yuan or even more compensation. 4 If you want a large quantity, it is best to let the other party send you a sample first, and then place an order. If you accidentally buy fakes, you can solve it this way 1 Confirm whether you use Alipay to guarantee the transaction (if you remit directly, your money will be wasted, unless the seller is willing to communicate to adjust the goods and return them) 2 If it is a transaction guaranteed by Alipay, you can communicate with the seller directly. When negotiating with him, whether to refund some money, return the goods or exchange the goods, and who will bear the round-trip shipping costs. 3 If the other party refuses to communicate.

You can choose to apply for a refund in Alipay, set the amount yourself, and then force the seller to give you a reply. Generally, at this step, they will definitely negotiate with you. If you encounter a scabby person, you can provide your evidence and then file a complaint.

4 Wait for Alibaba's personnel to be removed

电商在线

见锐度、见洞察,聚焦互联网和新商业的创新媒体

If you buy fake goods on Alibaba, first you must ensure that the evidence in your hand is intact, such as the time you placed the order, the order number and the chat record with the customer service, the payment time, the payment order number, etc.

You should save these records intact, and then go to the seller. If the seller does not deal with it, then we can file a complaint with Taobao's official customer service. Fake goods must be compensated.

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