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I bought something on Alibaba, but it shows that it has been shipped, but there is no logistics info

| 1Person Answer

这类情况可以联系卖家,让卖家查查是怎么回事。 一般可能是卖家填写错了快递单号,这类情况超过24小时就不可以改单号了,只能卖家私下里给单号让买家查。

也有可能是快递公司漏单了,这类就需要让卖家去催快递网点了。

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In this case, you can contact the seller and ask him to check what happened. Generally, it may be that the seller filled in the wrong express number. In this case, the number cannot be changed after 24 hours. The seller can only give the number privately for the buyer to check.

It may also be that the express company missed the order. In this case, the seller needs to urge the express outlet.

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