It is unreasonable. Because if Alibaba refuses to accept the store's goods, the store is obliged to refund according to Alibaba's regulations. If the store does not agree to refund, you can apply for customer service intervention, or even complain to the Consumer Association. Transactions on e-commerce platforms must comply with the platform's regulations and consumer rights. If a refund is refused, it will affect consumers' trust in Alibaba's e-commerce platform and will also cause damage to the store's reputation on the platform. In addition, Alibaba also has corresponding safeguards. For example, problems such as inconsistent acceptance of goods upon arrival and false transactions will be followed up by Alibaba's complaint handling department. Therefore, consumers can also protect their rights and interests during the shopping process and avoid unnecessary economic losses.