1. Search for Taobao Service Hall on Baidu and click on the official website to enter.

2. Select the service type on the page and click to enter.

3. After entering the page, enter the account and password on the pop-up login page to log in. After successful login, click on the self-service in the upper right corner.

4. After entering the page, enter the cancellation account in the search column, click search, and click on the first item in the search results.

5. After entering the page, click on the blue "Click here to enter".

6. On the new page, select the cancellation reason and submit it.

Extended information:

Taobao account cancellation requires the following conditions to be met simultaneously:

1. No ongoing transactions, and the last order was completed more than 15 days ago;

2. No second-hand goods have been published or edited within 90 days (including goods that have been removed from the shelves and deleted);

3. No auction deposit;

4. No record of operating a store on Taobao;

5. No other records, including records of being reported;

6. Taobao and Alibaba Group businesses other than Taobao (such as Alibaba Cloud and Alibaba Chinese Site) have been opened, and cannot be cancelled (those who have opened Alibaba Chinese Site businesses must meet the cancellation conditions of Alibaba Chinese Site);

7. The account needs to be in normal use and there is no record of any restricted account.