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How to file a complaint against a seller on Alibaba?

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如果在阿里巴巴上购买的商品存在问题,可以通过以下步骤投诉卖家:

1. 登录阿里巴巴账号:首先,登录阿里巴巴账号,并进入订单页面。

2. 找到相关订单:在订单页面中,找到与投诉相关的订单,并点击“投诉”按钮。

3. 选择投诉类型:在投诉页面中,选择与问题相关的投诉类型,如商品质量问题、售后服务问题等。

4. 提供证据:在投诉页面中,提供相关证据,如商品照片、聊天记录等,以证明商品存在问题。

5. 提交投诉:在填写完投诉信息后,点击“提交投诉”按钮,即可将投诉提交给阿里巴巴平台。

6. 平台处理:阿里巴巴平台会

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If there is a problem with the product purchased on Alibaba, you can file a complaint against the seller by following the steps below:

1. Log in to your Alibaba account: First, log in to your Alibaba account and enter the order page.

2. Find the relevant order: On the order page, find the order related to the complaint and click the "Complaint" button.

3. Select the complaint type: On the complaint page, select the complaint type related to the problem, such as product quality issues, after-sales service issues, etc.

4. Provide evidence: On the complaint page, provide relevant evidence, such as product photos, chat records, etc., to prove that there is a problem with the product.

5. Submit the complaint: After filling in the complaint information, click the "Submit Complaint" button to submit the complaint to the Alibaba platform.

6. Platform processing: The Alibaba platform will

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Open my homepage and click on my customer service to file a complaint with the seller.

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