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How long is the payment settlement cycle of Alibaba International Station?

| 2Person Answer

物流返款给支付宝:周期为T+5个工作日(T指买家签收付款日),遇节假日则顺延2日,支付宝在获取物流公司的清算文件后,次日回款给卖家,此时交易状态会变更为“交易成功”,即表示钱款已到账。

若超出时间仍然没有交易成功,而您确认买家已签收了快件,建议联系相应物流公司,让物流公司将款项返给支付宝,支付宝就会返款给您了。

Professional answer

P

电商运营

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Logistics returns to Alipay: The cycle is T+5 working days (T refers to the date when the buyer signs for payment). If it is a holiday, it will be postponed for 2 days. After Alipay obtains the settlement documents of the logistics company, it will return the money to the seller the next day. At this time, the transaction status will change to "transaction successful", which means that the money has been received.

If the transaction is still not successful after the time is exceeded, and you confirm that the buyer has signed for the express delivery, it is recommended to contact the corresponding logistics company and ask the logistics company to return the money to Alipay, and Alipay will return the money to you.

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The settlement cycle depends on your credit limit. If the amount is within the credit limit, you can withdraw it on the same day it arrives in your account. If the amount is outside the credit limit, you have to wait for customs clearance and shipment, within 30 days after the customer receives the goods.

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