有的,你可以在阿里妈妈平台旁边会有一个在线咨询,你可以输入你想要问的问题,如果回答没有解决你的需求,这时你可以选择未解决,然后召唤人工客服。
Yes, there is an online consultation next to the Alimama platform where you can enter the question you want to ask. If the answer does not solve your needs, you can select unresolved and call for manual customer service.