What happened to my Alibaba account being frozen?
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1Person Answer
1.
被冻结的原因一:由于系统检测到您的账户存在安全风险,为了保障账户内的资金安全,...
2.
解决方法:直接找阿里的客服,然后进行更改个人密码即可
3.
被冻结的原因二:他人投诉,导致您的账户冻结。
4.
解决方法:建议您主动与对方联系,双方协商处理，由对方撤消对您的投诉，为您申请解冻账号就可以了。
Professional answer
1.
Reason 1 for freezing: The system detected a security risk in your account. To ensure the safety of the funds in your account,...
2.
Solution: Contact Alibaba's customer service directly and change your password
3.
Reason 2 for freezing: Others complained and caused your account to be frozen.
4.
Solution: It is recommended that you take the initiative to contact the other party, negotiate a solution, and have the other party withdraw the complaint against you and apply for your account to be unfrozen.
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E-c News 2025-12-03 17:03:37
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