How to return Alibaba's deposit?
阿里巴巴的保证金在以下情况下可退回：
1.交易成功后，货款已全部支付且无纠纷；
2.买家或卖家在担保交易服务期内取消交易，且不承担违约责任；
3.卖家不可发货或发货时间超出双方约定时间，且不同意延期发货，买家可以申请退款；
4.卖家发货但货物与约定不符，买家可以申请维权退款；
5.卖家不按要求修改商品信息，买家解除交易并申请退款。退还保证金的操作在交易关闭后进行，会在3-15个工作日内退回原支付账户。
Professional answer
Alibaba's deposit can be returned in the following cases:
1. After the transaction is successful, the payment has been paid in full and there is no dispute;
2. The buyer or seller cancels the transaction during the guaranteed transaction service period and does not bear any liability for breach of contract;
3. If the seller cannot ship the goods or the delivery time exceeds the agreed time by both parties and does not agree to postpone the delivery, the buyer can apply for a refund;
4. If the seller ships the goods but the goods do not meet the agreement, the buyer can apply for a rights protection refund;
5. If the seller does not modify the product information as required, the buyer cancels the transaction and applies for a refund. The operation of returning the deposit will be carried out after the transaction is closed, and it will be returned to the original payment account within 3-15 working days.
The Alibaba deposit can be refunded through the "account balance" on the platform. The refund needs to meet certain conditions, such as the order has been confirmed to be received, there are no disputes or complaints, etc.
In the refund process, the seller needs to confirm the refund application first, and then the buyer confirms it. Finally, the platform will review and return the deposit to the account balance. It should be noted that some handling fees may be incurred during the refund. The fees will vary in different situations. Buyers and sellers need to understand the refund rules in advance.
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