阿里巴巴属于贸易平台,上面发生的所有交易默认为「贸易合作」,和《消费者权益法》完全不沾边。所以,除非商家有额外承诺,不然不支持7天无理由退货,而且完全合法。
简单来说,在淘宝你是消费者,而在阿里巴巴你是一个商人。
平台会保护弱势的消费者,但如果你是商人,请精明点,自己保护自己
Alibaba is a trading platform, and all transactions on it are considered "trade cooperation" by default, which has nothing to do with the "Consumer Rights Law". Therefore, unless the merchant has additional promises, it does not support 7-day unconditional returns, and it is completely legal.
In short, you are a consumer on Taobao, and you are a merchant on Alibaba.
The platform will protect vulnerable consumers, but if you are a merchant, please be smart and protect yourself