If you are a new member of Alibaba and have received a coupon for free shipping on your first order, you can cancel the coupon by following the steps below:

Log in to your Alibaba account.

Go to the "My Taobao" or "Tmall" page.

Find the order for the free shipping coupon you received and click to enter.

Click the "Cancel Order" or "Return" option. If there is no cancellation option, please contact the seller to negotiate a solution.

If the seller agrees to return the goods, please send the goods back to the seller and make sure to fill in the correct return information on the return form.

Once the seller receives the return, the refund will be returned to your Alibaba account.

You can log in to your Alibaba account and check whether the refund has been received in the "My Taobao" or "Tmall" page.

Please note that if you paid with Alibaba's credit card or Alipay, it may take some time to receive the refund. In addition, different sellers may have different return policies, so please make sure you understand the return process and the seller's return policy before canceling an order or communicating with the seller.