To carry out the return process on the mobile app 1688 Alibaba, you first need to enter the order details page, click to apply for after-sales service, select return refund, and fill in the reason and description for the return.

Then wait for the seller to review. If the seller agrees to the return, you can send the goods back according to the seller's requirements and fill in the logistics information.

Once the seller confirms receipt of the return, the platform will process the refund. The entire return process requires timely communication, and the return voucher and logistics information must be kept to complete the refund process smoothly.

The return process of the mobile app 1688 Alibaba includes the following steps:

First, the user needs to select the reason for the return and upload the return voucher on the return application page, and then wait for the merchant to review and confirm.

Once the merchant agrees to the return application, the user needs to send the goods back and upload the logistics order number.

After the merchant receives the returned goods and confirms that they are correct, the refund operation will be completed within a certain period of time. Customers can view the return progress and track the refund information on the App. In general, the return process is simple and convenient, and users can easily handle returns through the App.