Taobao Rules - Breach of Promise:

(III) If a seller violates any of the following promises, he shall pay the buyer 5% of the actual transaction amount of the product as liquidated damages, and the minimum amount shall not be less than 1 yuan and the maximum amount shall not exceed 30 yuan; if the seller does not actively pay the liquidated damages before Taobao intervenes manually and the complaint is determined to be established after the buyer initiates the complaint, in addition to paying the liquidated damages, 3 points will be deducted each time.

1. Except for special circumstances, after the buyer pays, the seller fails to ship the goods on the agreed delivery time (unless otherwise agreed by the transaction parties);

II. Trial Operation Plan:

If the seller violates the above-mentioned regulations and actively pays the liquidated damages for the third time and multiples of the third time before Taobao intervenes manually and determines that the complaint is established, Taobao will, in accordance with the principle of heavier punishment for recidivism, deduct 3 points for general violations while the seller pays the liquidated damages (but the cumulative deduction within three days shall not exceed 12 points).

For example: if the seller fails to deliver the goods on time as agreed many times, and has paid the penalty before Taobao intervenes manually and determines that the complaint is established, no points will be deducted for the first time, no points will be deducted for the second time, and 3 points will be deducted for the third time on the basis of the payment of penalty; no points will be deducted for the fourth time, no points will be deducted for the fifth time, and 3 points will be deducted for the sixth time on the basis of the payment of penalty, and so on!