第一个支柱——人才价值主张(value proposition)
这个支柱是企业人才管理的“顶层设计”,包括人才战略,人才导向、人才理念、人才观,就像一个公司的愿景和使命一样,“人才”在企业是如何定义和理解的,人才与业务的关系等。
这个支柱会略有些务虚,需要组织的经营层和决策层来进行“定调子”,把人才与业务规划、组织文化结合起来,便于组织各级人员把握人才发展方向。
第二个支柱——人才应用界面APP(application)
这个支柱主要体现的是具体的人才管理流程(人才选拔-人才培养-人才激励-人才任用等),还包括常见的人才盘点、人才梯队计划等项目等,就像我们熟悉的手机应用程序APP一样,即见即得,谁是人才,人才如何管理,人才如何发展。
这个支柱是比较务实的,讲究用户体验,要能够服务所有人才的相关对象,包括人才管理部门、支持部门、业务部门,“人才”本人等。
第三个支柱——人才基础设施OS(operating system)
这个支柱是人才的基础套件,借用计算机语言,这属于人才管理的“操作系统”——人才管理流程能够顺畅跑起来的硬件、底层逻辑,典型如人才的选拔与准入标准、人才的能力与发展模型,人才的岗位体系与职业通道、人才考核和评价的标准,人才的中长期激励薪酬计划等。
除了对接原有人力资源体系,人才基础设施还应当跟企业知识管理与学习平台、项目管理与业务体系、行政与办公平台等打通,像一个人才“共享服务平台”,需要公司各部门的参与。
这条支柱是虚实结合,软硬兼施,打眼看过去是看不太清楚,但是,人才每一个项目,人才的每个流程运转都需要调用。
The first pillar - Talent Value Proposition
This pillar is the "top-level design" of enterprise talent management, including talent strategy, talent orientation, talent concept, and talent outlook, just like a company's vision and mission, how "talent" is defined and understood in the enterprise, and the relationship between talent and business.
This pillar is a bit abstract, and requires the organization's management and decision-making levels to "set the tone", combining talent with business planning and organizational culture, so that personnel at all levels of the organization can grasp the direction of talent development.
The second pillar - Talent Application Interface APP
This pillar mainly reflects the specific talent management process (talent selection-talent training-talent incentive-talent appointment, etc.), and also includes common talent inventory, talent echelon plan and other projects, just like the mobile application APP we are familiar with, which can tell you who the talent is, how to manage the talent, and how to develop the talent.
This pillar is more pragmatic, focusing on user experience, and should be able to serve all talent-related objects, including talent management departments, support departments, business departments, and "talents" themselves.
The third pillar - talent infrastructure OS (operating system)
This pillar is the basic suite of talents. Borrowing computer language, it belongs to the "operating system" of talent management - the hardware and underlying logic that enable the talent management process to run smoothly, such as talent selection and admission standards, talent capabilities and development models, talent job systems and career channels, talent assessment and evaluation standards, and talent mid- and long-term incentive compensation plans.
In addition to connecting to the original human resources system, the talent infrastructure should also be connected with the enterprise knowledge management and learning platform, project management and business system, administrative and office platform, etc., like a talent "shared service platform", which requires the participation of various departments of the company.
This pillar is a combination of virtual and real, both soft and hard. It is not very clear at first glance, but every project of talent and every process operation of talent needs to be called.